§ 1
Introductory provisions
These Regulations are addressed to both Consumers and Entrepreneurs using the Fittix Online Store and define the rules of using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer at a distance via the Store.
§ 2
Definitions
1.Consumer – a natural person concluding a contract with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity.
2.Seller – a natural person running a business under the name of Fittix, with the seat of BACHES BARGAINS, UNIT 21, BODENHAM,HR13HT, UK
3.Customer – each entity making purchases through the Store.
4.Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, the separate law of which grants legal capacity, performing on its own behalf an economic activity that uses the Store.
5.Store – an online store run by the Seller at the Internet address: fittix-accessories.co.uk
6.Distance contract – contract concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the conclusion of the contract.
7.Regulations – these Store regulations.
8.Order – the Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding the Product Sales Agreement or Products with the Seller.
9.Account – customer account in the Store, it contains data provided by the customer and information about orders placed by him in the store.
10.Registration form – a form available in the Store, enabling the creation of an Account.
11.Order form – an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Cart and defining the terms of the Sales Agreement, including the method of delivery and payment.
12.Cart – an element of the Store’s software, in which the Products selected for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
13.Product – a movable item / service available in the Store which is the subject of the Sales Agreement between the Customer and the Seller.
14.Sales Agreement – a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
§ 3
Contact with the Store
1.Seller’s address: BACHES BARGAINS, UNIT 21, BODENHAM, HR13HT, UK
2.Seller’s e-mail address: contact@fittix-accessories.co.uk
3.Seller’s telephone number: +07938051606
4.Seller’s bank account number: Lloyds Bank sort code: 30-80-55, account number: 85310468
5.The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6.The Customer may communicate by phone with the Seller; however, it is recommended to contact the Seller by e-mail in order to avoid any disputes or claims.
§ 4
General information
1.We reserve the right to refuse service to anyone for any reason at any time.
2.The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unlawful actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
3.Viewing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 5 of the Regulations or by providing the necessary personal and address data enabling the Order to be completed without creating an Account.
4.The final amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including charges for transport, delivery and postal services), about which the Customer is informed on the Store’s website when placing the Order, including the moment of expressing the will to be bound by the Sales Agreement.
5.You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written consent.
§ 5
Creating an Account in the Store
1.To create an Account in the Store, you must complete the Registration Form. It is necessary to fill in all fields marked with an asterisk.
2.Creating an Account in the Store is free.
3.Logging in to the Account is done by entering the login and password set in the Registration Form.
4. The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller,
§ 6
Rules for placing an Order
In order to place an Order:
1.log in to the Store (optional);
2.select the Product that is the subject of the Order, and then click the “Add to Cart” button (or equivalent);
3.log in or use the option of placing an Order without registration.
4.if the option of placing an Order without registration has been chosen – fill in the Order Form by entering the details of the Order recipient and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the recipient’s details,
5.Click the “Order and pay” button / click the “Order and pay” button and confirm the order by clicking the link sent in the e-mail,
6.choose one of the available payment methods and, depending on the method of payment, pay for the order within a specified period.
§ 7
Execution of the sales contract
1.The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 5 of the Regulations.
2.After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3.In the event of purchases, the Customer is obliged to make the payment immediately, otherwise the order will be cancelled.
4.The start of the period for delivery of the Product to the Customer is counted from the date of crediting the Seller’s bank account.
§ 8
The right to withdraw from the contract
1.The consumer may withdraw from the Sales Agreement within 30 days without giving any reason.
2.The running of the time limit specified in sec. 1 begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.
3.The consumer may withdraw from the Agreement by submitting to the Seller a declaration of withdrawal from the Agreement. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.
4.The statement must be sent electronically by sending the statement to the Seller’s e-mail address or by submitting the statement on the Seller’s website.
5.In the event of sending the statement by the Consumer by e-mail, the Seller shall immediately send the Consumer to the e-mail address provided by the Consumer confirmation of receipt of the declaration of withdrawal from the Agreement.
6.Consequences of withdrawal from the Agreement:
a.In the event of withdrawal from a Distance Agreement, the Agreement shall be deemed not to have been concluded.
b.In the event of withdrawal from the Agreement:
– before the shipment of the goods, the Seller shall promptly return all payments made by the Consumer
– in the case of goods sent to the Customer, the Seller may withhold the reimbursement until the Product is received back.
c.In the event of a return, the buyer undertakes to return the goods to the seller intact, otherwise the seller may refuse to fully or partially refund the money for the returned goods.
d.The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.
e.The consumer should return the Product to the Seller’s address provided in these Regulations immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer sends the Product back within 14 days.
f.The consumer bears the direct costs of returning the Product, including the costs of returning the Product, if, due to its nature, the Product could not be returned by regular mail.
g.The consumer is only responsible for the reduction in the value of the Product resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the Product.
§ 9
Complaint and warranty
1.The Sales Agreement covers new Products.
2.The Seller is obliged to provide the Customer with an item free from defects.
3.In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint.
4.Complaints should be sent electronically to the address of the Seller provided in these Regulations or using the electronic complaint form provided by the Seller on one of the Store’s subpages.
5.It is recommended to include in the complaint, inter alia, a brief description of the defect, the circumstances (including the date) of its occurrence, the details of the customer submitting the complaint, and the customer’s request in connection with the defect of the goods.
6.The Seller will respond to the complaint immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the demand is considered justified.
7.Goods returned as part of the complaint procedure should be sent to the address given in § 3 of these Regulations.
§ 10
Personal data in the Online Store
1.The administrator of personal data of Customers collected via the Online Store is the Seller.
2.Customers’ personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement.
3.The recipients of personal data of the Customers of the Online Store may be:
a.In the case of a customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer’s collected personal data to the selected carrier or intermediary performing the shipment at the request of the Administrator.
b.In the case of a customer who uses the Online Store with the method of electronic payments or with a payment card, the Administrator provides the collected personal data of the Customer to the selected entity servicing the above payments in the Online Store.
4.The customer has the right to access their data and correct them.
5.Providing personal data is voluntary, but failure to provide the personal data indicated in the Regulations necessary to conclude a Sales Agreement results in the inability to conclude this contract.
§ 11
Final Provisions
1.The Seller reserves the right to make changes to the content of this website at any time, but has no obligation to update any information on its website. The customer using this website agrees that it is his responsibility to monitor changes on the seller’s website.
2.The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or more updated sources of information. Any reliance on the materials on this site is at the risk of the person accessing it.
3.By expressing consent to these Terms of Service, the Customer declares that he is an adult or that he is an adult who has consented to the use of this website by minors.
4.You must not transmit any worms, viruses or any code of a destructive nature.
5.The Buyer may not use our products for any illegal or unauthorized purposes, nor may, by using the Service, violate any laws applicable in a given jurisdiction (including but not limited to copyright laws).
6.Violation of any of the Terms will result in the immediate termination of the provision of the Services.
7.The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making any decisions.
8.The Seller reserves the right to change the prices of products without prior notice.
9.The Seller declares that he does everything in his power to present the colours and photos of our products that appear in the store as accurately as possible. However, we cannot guarantee that any computer monitor colour display will be accurate.
10.Seller reserves the right, but is not obligated, to limit the sale of its products or Services to any person, geographic region or jurisdiction. The seller may exercise this right in individual cases.
11.The Seller reserves the right to limit the number of products or services offered by him. All product descriptions or product prices posted on the online store are subject to change at any time without prior notice, at the seller’s discretion. The seller also reserves the right to stop selling any product at any time. Any offer for any product or service made on this site is void where prohibited.
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Orders on these days will not be processed.